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SHIPPING:

Where we deliver

We will deliver to most addresses in New Zealand.  The locations we deliver to may change from time to time. Please call our customer service department to find out if we deliver to your location.

How and when we deliver

All deliveries are made between 8.30 and 5.00pm Monday to Friday by Artique’s chosen carrier.

  • 3-4 working days for delivery in the North Island
  • 5-6 working days for delivery in the South Island

Costs of delivery/freight

Freight charges are calculated on a per order basis. This is according to the weight, size of your order and your delivery address.  Please also see Trading Terms for specific details.

Acceptance of delivery

Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Artique to be authorised to receive the products.

Unfortunately Artique and its carriers are unable to provide an estimate of the delivery time. 

Delivery problems

If your delivery has not arrived, please contact your local sales representative or please contact our customer service department.    If you wish to return a product delivered damaged or otherwise, please refer to Artique’s  Returns Policy.